Network Troubleshooting Techniques and Strategies
What is the next step that a network administrator should take after identifying a network issue?
a. Verify full system functionality.
b. Test the theory to determine cause.
c. Establish a theory of probable causes.
d. Establish a plan of action to resolve the issue.
Which troubleshooting technique should a seasoned network administrator use?
a. A structured approach based on user conversation.
b. A looser strategy based on an educated guess.
Why would a network manager employ the tracert tool?
Answer:
After identifying a network issue, the next step for a network administrator is to establish a plan of action to resolve the issue. This involves creating a detailed plan on how to address the problem effectively and efficiently.
A seasoned network administrator should use a structured approach based on user conversation for troubleshooting. This approach involves following a systematic process to identify and resolve network issues based on information gathered from the user.
A network manager would employ the tracert tool to trace the path that a packet follows from the source to the destination. This tool is helpful in troubleshooting network connectivity issues and identifying where packets are being lost or failing to arrive at their intended location.